How do Lume credits work?

Understanding credit allocation, reset schedules, and usage

Quick Answer

Each photo generation consumes 1 credit at standard 1K resolution - higher-resolution exports use 2 credits (2K) or 3 credits (4K). You get 5 free credits when you sign up (one-time). Paid plans include monthly product photos: Pro (up to 60), Business (up to 240), Growth (up to 420), Studio (up to 720). All paid plans include credit protections-get your credit back if you're not happy with a result. Fresh credits arrive at the start of each billing cycle, and unused monthly credits roll over at renewal - for 1 month on Pro, 2 on Business, 3 on Growth and 4 on Studio. Annual plans receive the whole year's credits upfront, valid until renewal.

Credit Allocation by Plan

Signup Credits

5 one-time

Perfect for testing. One-time credits, no expiration.

Pro Plan

Popular

60 / month

Ideal for growing catalogs. $9/month. Includes 15 credit protections.

Business Plan

240 / month

For teams and agencies. $29/month. Includes 70 credit protections.

Growth Plan

420 / month

For scaling brands. $49/month. Includes 130 credit protections.

Studio Plan

720 / month

For high-volume teams. $79/month. Includes 240 credit protections.

How Credits Are Used

Credits Scale with Resolution

A standard 1K generation uses 1 credit. Higher output resolutions use more - 2 credits for 2K and 3 credits for 4K. Scene type, props and aspect ratio never change the cost.

Choose the Right Template First

Take time to pick the template that best matches the look you want before generating. Each new generation costs at least 1 credit, so choosing the right scene up front helps you get the perfect shot.

Credit Reset Schedule

Monthly Reset on Billing Anniversary

Your credits reset on the same day each month that you subscribed. For example:

Scenario 1: Subscribed on January 15th → Credits reset on the 15th of every month

Scenario 2: Subscribed on March 3rd → Credits reset on the 3rd of every month

You can view your next reset date in your account settings under Subscription.

Rollover & Expiration Policy

Unused Monthly Credits Roll Over

When your plan renews, any unused monthly credits automatically become a rollover credit pack. How long it stays valid depends on your tier: Pro 1 month, Business 2 months, Growth 3 months, Studio 4 months. Unused credit protections roll over the same way, inside the same pack.

Annual Plans: A Full Year Upfront

Annual subscriptions receive the entire year's credits (and protections) upfront at the start of each annual period, valid until the annual renewal date. Anything left at renewal rolls over per your tier's window, just like monthly plans.

Spend Order & Expiration

When you generate, Lume always spends your soonest-expiring credits first - rolled-over and add-on credits before your fresh monthly allocation - so nothing lapses unnecessarily. Rolled-over and add-on credits are removed if your subscription ends (including after the grace period following a failed payment). Signup credits are one-time and do not reset.

Need More Credits?

You can buy add-on credit packs anytime from your subscription page to top up beyond your monthly plan credits. Each pack adds credits and credit protections, stacks on your monthly balance, and is valid for 60 days. Paid plans get a discount: Business 5% off, Growth 15% off, Studio 25% off.

Frequently Asked Questions

How many credits does one generation use?

A standard 1K-resolution generation uses 1 credit. Higher resolutions use more: 2 credits for 2K and 3 credits for 4K. The scene, props and aspect ratio never change the cost.

When do credits reset?

Monthly credits reset at the start of your billing cycle on the same day you subscribed.

Do unused credits roll over?

Yes. Unused monthly credits roll over automatically at renewal - for 1 month on Pro, 2 months on Business, 3 months on Growth and 4 months on Studio. Annual plans receive the entire year's credits upfront, valid until renewal, and anything left at renewal rolls over the same way. Rolled-over credits are spent first (soonest-expiring first) and are removed if your subscription ends.

Can I purchase additional credits?

Yes. You can buy add-on credit packs anytime from your subscription page to top up beyond your monthly plan credits. Add-on pack credits are valid for 60 days, and paid plans get a discount: Business 5% off, Growth 15% off, Studio 25% off.

What happens if I run out of credits?

You can upgrade your plan or wait until your next billing cycle when credits reset. If you need immediate credits, contact us at [email protected] for assistance.

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Last updated: 2025-10-03