Lume

How do Lume credits work?

Understanding credit allocation, reset schedules, and usage

Quick Answer

Each photo generation consumes one credit. You get 5 free credits when you sign up (one-time). Paid plans include monthly product photos: Pro (up to 60), Business (up to 240), Growth (up to 420), Studio (up to 720). All paid plans include credit protections-get your credit back if you're not happy with a result. Paid plan credits reset at the start of your billing cycle. Unused monthly credits do not roll over.

Credit Allocation by Plan

Signup Credits

5 one-time

Perfect for testing. One-time credits, no expiration.

Pro Plan

Popular
60 / month

Ideal for growing catalogs. $9/month. Includes 15 credit protections.

Business Plan

240 / month

For teams and agencies. $29/month. Includes 70 credit protections.

Growth Plan

420 / month

For scaling brands. $49/month. Includes 130 credit protections.

Studio Plan

720 / month

For high-volume teams. $79/month. Includes 240 credit protections.

How Credits Are Used

1 Generation = 1 Credit

Each time you generate a product photo, it consumes 1 credit. This applies regardless of the scene type, props used, or export format.

Choose the Right Template First

Take time to pick the template that best matches the look you want before generating. Each new generation uses 1 credit, so choosing the right scene up front helps you get the perfect shot.

Credit Reset Schedule

Monthly Reset on Billing Anniversary

Your credits reset on the same day each month that you subscribed. For example:

Scenario 1: Subscribed on January 15th → Credits reset on the 15th of every month
Scenario 2: Subscribed on March 3rd → Credits reset on the 3rd of every month

You can view your next reset date in your account settings under Subscription.

Rollover & Expiration Policy

⚠️ Monthly Credits Do NOT Roll Over

Paid plan credits (Pro: 60, Business: 240, Growth: 420, Studio: 720) reset each billing cycle. Unused credits from the previous month are not carried forward. Signup credits are one-time and do not reset.

Need More Credits?

You can buy add-on credit packs anytime from your subscription page to top up beyond your monthly plan credits. Each pack adds credits and credit protections, stacks on your monthly balance, and is valid for 60 days. Paid plans get a discount: Business 5% off, Growth 15% off, Studio 25% off.

Frequently Asked Questions

How many credits does one generation use?
Each product photo generation uses 1 credit, regardless of the scene or output format.
When do credits reset?
Monthly credits reset at the start of your billing cycle on the same day you subscribed.
Do unused credits roll over?
No, monthly plan credits do not roll over. They reset each month. Consider upgrading if you consistently have leftover credits.
Can I purchase additional credits?
Yes. You can buy add-on credit packs anytime from your subscription page to top up beyond your monthly plan credits. Add-on pack credits are valid for 60 days, and paid plans get a discount: Business 5% off, Growth 15% off, Studio 25% off.
What happens if I run out of credits?
You can upgrade your plan or wait until your next billing cycle when credits reset. If you need immediate credits, contact us at [email protected] for assistance.

Ready to start creating?

Start with 5 free credits, no credit card required

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Last updated: 2025-10-03