Privacy Policy

1. Introduction

This Privacy Policy explains how SGL Technology Limited ("we", "us", "our") collects, uses, and protects your personal data when you use the Lume.Pics Service.

We comply with the UK Data Protection Act 2018 and the UK GDPR.

2. Information We Collect

Account Information: email address, login credentials (via Firebase/Google).

Payment Information: handled by Stripe; we do not store card details.

Usage Data: interactions with the Service, logs, device/browser type.

Uploaded Content: images or data you provide for processing.

3. How We Use Your Information

We use your information to:

Provide and operate the Service.

Process payments and subscriptions.

Improve and secure the Service.

Respond to support requests.

Comply with legal obligations.

4. Sharing of Data

We may share your data with:

Service providers (e.g. hosting, Firebase authentication, Stripe, AI providers like OpenAI/Google).

Legal authorities where required by law.

We do not sell or rent your data to third parties.

5. Content Restrictions

You may not upload hateful, abusive, discriminatory, or sexually explicit material.

We are not responsible for user-generated content.

We may suspend or delete accounts that violate this policy.

6. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with law, or resolve disputes.

7. Security

We use reasonable security measures to protect your data. However, no system is 100% secure.

8. International Transfers

Some data may be processed outside the UK by our cloud and AI providers. We ensure adequate safeguards are in place.

9. Your Rights

Under UK GDPR, you have rights to:

Access your data

Correct inaccurate data

Request deletion

Object to processing

Data portability

To exercise your rights, contact us at [email protected]

10. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page with a revised effective date.

12. Contact & Data Protection